Help Center

Frequently Asked
Questions

Everything you need to know about BizMS ecosystem.

GENERAL

Q.What modules are included in BizManager?

A.BizManager includes 8 modules: Accounts & Transactions, Project Management, Invoicing, Customer CRM, Marketing Campaigns, Subscriptions, Users & Salary, and a Personal Todo board for every user.

Q.Does every user see all modules?

A.No. Admin controls exactly which modules and which actions (View, Add, Edit, Delete) each user can access. Users only see what admin has permitted.

Q.What is the difference between a Quotation and an Invoice?

A.When you create a new billing document it starts as a Quotation — the PDF header shows "QUOTATION". Once payment is received and you mark it as paid, it becomes an Invoice — the PDF header changes to "INVOICE". Invoices are locked from editing.

Q.Can I use BizManager on mobile?

A.Yes. BizManager is fully mobile responsive and works on all screen sizes.

TRANSACTIONS

Q.What creates automatic transactions?

A.Three things create automatic debit transactions: 1. Campaign Total Spent → Category: Campaign Expense, 2. Subscription Price → Category: Subscription Expense, 3. Salary Paid Amount → Category: Salary. All auto transactions show an [Auto] tag in the transactions list.

Q.What are protected categories?

A.Campaign Expense, Subscription Expense and Salary are protected categories. They cannot be deleted from Settings even by admin, because they are required by the auto transaction system.

Q.Does the invoice affect transactions?

A.No. The Invoice module is completely standalone. Invoices do not create any transaction and do not affect global financials. They are used only for client billing documentation.

PROJECTS

Q.How is project profit calculated?

A.Project profit = Total Credit − Total Debit from all payments recorded under that project.

Q.What is Total Project Price?

A.Total Project Price is stored as a reference on the project. It never creates a transaction and never affects global financials. It is used only to calculate: Pending Amount = Total Project Price − Total Credit.

Q.What is the difference between New Payment and Link Existing Item in project payments?

A.New Payment creates a new transaction that affects global financials. Link Existing Item links an already-recorded transaction to the project for profit calculation only. It does NOT create any new transaction and does NOT affect global financials a second time.

Q.Who can see project payments?

A.Only users with the special "viewPayments" permission under the Projects module can see the payments section. Normal users with projects.view can only update status and add notes.

CAMPAIGNS

Q.What charts are available in campaign analysis?

A.Each campaign has 5 chart types: Funnel chart (lead stage drop-off), Donut chart (audience breakdown), Bar chart (metrics comparison), Line chart (conversion rate analysis), Radial gauge charts (completion, pending, rejection rates), plus a full ROI summary table.

Q.Does campaign spend affect my accounts?

A.Yes. When you save a campaign with Total Spent amount, a debit transaction is automatically created in the Accounts module with category "Campaign Expense". This affects Total Debit and Net Balance in your financial summary.

SALARY

Q.Does setting a monthly salary create a transaction?

A.No. Monthly Salary and Pending Amount are stored as reference data only. Only the Paid Amount creates a debit transaction automatically with category "Salary".

Q.Can I record partial salary payments?

A.Yes. You can record multiple partial payments for the same month. Each payment creates a separate debit transaction. The system tracks total paid and remaining pending automatically.